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Shafina Fathmath currently serves as a Service Delivery Specialist at HRS Hospitality & Retail Systems, a position held since April 2021. Prior to this role, Shafina worked at Dusit Thani Maldives from October 2015 to December 2020, where responsibilities included serving as a Reservation Supervisor and a Reservations Executive, showcasing a strong background in hospitality and customer service.