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Pavel Antonov is an experienced hospitality professional with a diverse background in hotel management and service delivery. Since June 2018, Pavel has been serving as a Service Delivery Specialist at HRS (Hospitality & Retail Systems). Prior to this role, freelance consultancy work was completed for AirBnB, focusing on the operational and marketing aspects of 25 luxury apartments in Old Town. Extensive experience includes project management for Å KODA AUTO product training events, where responsibilities encompassed guest management for large-scale international training sessions. Additionally, significant tenure at Hotel General 5* involved developing operational processes, managing front office and reservations, and enhancing guest relations. Earlier roles at Mamaison Hotels & Residences included assistant front office management, further demonstrating strong leadership and operational skills throughout a 17-year hospitality career. Pavel's academic foundation was established at The School of Gastronomy and Hotel Industry Ltd. from 2000 to 2005.