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Cathi Reed is a seasoned professional with extensive experience in operational leadership and team development within the tax and financial services industry. Currently serving as the Director of Field Operations and Real Estate at H&R Block, Cathi has held various roles including Regional Director at Block Advisors and Director of Operational Excellence at H&R Block. With a strong background in recruiting, training, and mentoring high-performing teams, Cathi has consistently driven business growth and improved operational performance throughout a career that includes pivotal positions such as District General Manager and Director of Group Sales & Marketing at The Outer Limits. Cathi holds a degree in Accounting and Business Management Studies from Indiana University Bloomington.