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Ayanna Abney-Hill is an experienced professional with a diverse background in training, team leadership, and client support across multiple industries. Currently, Ayanna serves as a Trainer and Curriculum Developer at HPOne, having developed expertise in instructional design, new hire training, and performance support. Concurrently, Ayanna holds the position of Team Lead at TTEC and has been a Licensed Insurance Agent at Optum since June 2011. Prior roles include Co-Manager at United Retail Inc., Assistant Manager at Ballet Makers Inc./Capezio, and Sales Associate at Alliance/Casual Corner Group. Earlier experience includes administrative roles at Urological Center and CRS Medical Benefit Consultants. Ayanna holds an Associate's degree in Liberal Arts and Sciences from Tallahassee State College.