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Nicola Henderson is an experienced professional with 20 years in the private and public sectors, holding various roles including Business Analyst, Technical Analyst, and Testing Consultant. Currently serving as an Associate Business Analyst at Howard Lock Consulting Ltd, Nicola also performs as a Senior Business Analyst/Product Owner at Henderson Consulting Services Ltd, focusing on the energy sector, government, and healthcare insurance. Previous positions include Technical Business Analyst at Forrit and Business Analyst at The University of Edinburgh. Early career highlights include directorial responsibilities at PRIYA Activewear Ltd and significant roles as an IT Consultant for various esteemed organizations. Nicola possesses strong knowledge of SDLC methodologies, including Agile and Waterfall, and has successfully managed testing processes for major clients such as Scottish Water and JP Morgan. Academic achievements include a BEng with Distinction from Edinburgh Napier University, where Nicola was awarded the University Medal.