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Denise Costa has over 30 years of experience in case management and family services, currently serving as a Case Manager at Housing Families Inc. since May 2015. In this role, Denise Costa focuses on assisting emergency shelter clients in transitioning to safe and affordable permanent housing by building relationships with families, assessing their needs, referring to relevant services, and collaborating with Housing Advocates to develop actionable plans. Prior to joining Housing Families Inc., Denise Costa worked as a Family Service Worker at Tri-CAP from December 1990 to December 2014. Denise Costa’s education includes studies at Fisher College, Bunker Hill Community College from 1989 to 1990, and graduation from Everett High School.