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Norma De La Cruz-Monterroza, MPA, currently serves as a Senior Human Resources Analyst at HACLA since June 2021. Prior to this role, Norma held the position of Senior Human Resources Analyst at the Los Angeles Superior Court from September 2019 to June 2021, focusing on Labor Equity and Performance Management. Norma's extensive experience in human resources includes key roles at the Los Angeles County Department of Health Services, where responsibilities ranged from investigating employee misconduct and performance deficiencies to assisting management with personnel issues. Norma's comprehensive educational background includes a Master of Public Administration from California State University, Long Beach, a Bachelor of Science in Business Administration/Human Resources Management from California State University, Los Angeles, and an Associate of Arts in Social and Behavioral Sciences from East Los Angeles College.