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Leonardo Coimbra has a diverse background in customer experience and management, currently serving as a Gerente predial at Housi since April 2024 and as a Customer Experience Specialist at Belong Stay since February 2024. Prior experience includes a role as a Customer Success Analyst at Parseint from July 2023 to February 2024, and customer success responsibilities at IguanaFix from November 2022 to May 2023. Leonardo also has significant experience at Alura, where the roles included Analista de implementação, Customer Experience B2B, and Suporte from November 2019 to May 2022.