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Massimo Andriolo is an experienced professional in operations and customer onboarding, currently serving as Operations Project Manager at Housfy since March 2024. Prior experience includes leading customer onboarding teams at Creamfinance Spain and ID Finance, where initiatives led to significant improvements in operational efficiency and a 25% reduction in attrition rates. Massimo has a strong background in managing cross-functional teams, implementing technologies to enhance customer journeys, and overseeing projects that expand market presence. Notable earlier roles include managing B2B customer success at Pure Action Sports and co-founding a kitesurfing school. Massimo holds a Bachelor's degree in Computer Science from Università degli Studi di Padova and has completed specialized training in AML and Fraud Prevention from Citi Group.