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Daniel Keane is an experienced professional in training and development, with a strong background in customer service management. Currently serving as the Training and Development Manager at House of Rohl since August 2022, Daniel previously held positions such as Consumer Services Supervisor at Moen Incorporated and Customer Service Supervisor at Republic Services. Daniel has managed various teams across multiple industries, including overseeing 125 agents at New York Life Insurance Company and supervising inbound customer service operations at TeleTech. A focused leader, Daniel has consistently implemented training programs that enhance team performance and operational efficiency, contributing to significant improvements in service delivery and customer satisfaction. Daniel's educational background includes a College Prep Diploma from Avon Lake High School.