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The Training and Operations Team at Hounds Town USA is responsible for developing and implementing training programs that ensure high-quality pet care and operational excellence across all franchise locations. This team focuses on training staff in dog management techniques, customer service, and facility operations, while also overseeing the daily operations to maintain the safety and well-being of the canine guests. Their mission is to ensure that every Hounds Town location delivers a consistent and enriching experience for both pets and their owners.