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Martin L Crimmins is a seasoned professional with extensive experience in technical support and systems analysis across various industries. Currently serving as a Senior Technical Specialist at Houghton Mifflin Harcourt since June 2015, Martin L Crimmins manages offshore digital content support teams and collaborates with platform application teams to address customer issues. Prior roles include positions at Google, Santander Bank, Neotys, Citizens Bank, MetLife, Fidelity, SuccessFactors, and Epiphany, where Martin L Crimmins excelled in areas such as UAT testing, system support, and compliance. Educational qualifications include a BA in Political Science/Economics from the University of California, Santa Cruz, and an MBA in Business Systems from California State University, Stanislaus.