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Shahzad Khan has a comprehensive work experience in the telecommunications and IT industry. Shahzad started their career in 2001 as a Director of IT at EPS, Inc, where they worked until 2006. Shahzad then joined Future Connections LLC as a Manager of IT Systems from 2006 to 2007. Following this, they served as the Head of IT and Engineering at FrontGate Networks, LLC from 2007 to 2010. Currently, they are working at Hotwire Communications Ltd, where they initially held the position of Manager IPTV Engineering from 2010. Shahzad has recently been promoted to the role of Director of Video Acquisition, effective from March 2023.

Shahzad Khan completed their master's degree in Computer Science from Preston University between 1996 and 1998. Additionally, they pursued a CISSP certification from ISC2 in the field of CISSP, although the specific start and end years for this certification were not provided.