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Nicholas Mazerolle is currently working as an Assistant Guest Services Manager at Hotel X Toronto by Library Hotel Collection. With previous experience as a Guest Service Agent at both Windsor Arms Hotel and The Goodman Pub & Kitchen, Nicholas has demonstrated skills in handling inquiries, booking reservations, and ensuring guest satisfaction. With a background in sales from Addella, Nicholas has also shown proficiency in building customer relationships and growing account bases. Nicholas holds a Bachelor of Commerce (BCom) degree in Hospitality and Tourism from Ted Rogers School of Hospitality and Tourism Management at Toronto Metropolitan University.