Sergio Carrillo has extensive experience in customer service and retail management. Currently serving in the Front Office at Hotel ICON Houston since March 2017, Sergio has honed skills in client relations and service excellence. Previously, as a Mens Contemporary Consultant at Saks Fifth Avenue, Sergio surpassed sales targets while maintaining strong relationships with international clients through effective communication channels. Notable experience also includes roles as Assistant Store Manager at Levi Strauss & Co., where Sergio contributed to sales growth and team development, and as Assistant Manager at Aeropostale, focusing on staff training and operational standards. Earlier positions include Call Center Supervisor at Remesas Quisqueyana and Ready to Wear Sales Associate at Target. Sergio holds a GED from the Texas Education Agency, completed in 2016.