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Erica Makowski, LSW, currently serves as the Managing Director of Adult and Family Services at HopePHL, focusing on operations and service delivery while ensuring contract outcomes and strategic goals are achieved. Erica has extensive experience in social work, having previously worked as the Director of Family-Based Services at Youth Service, Inc., where oversight of multiple contracts and workforce management was a key responsibility. Additional roles include Medical Social Worker at Carolinas Medical Center, Social Worker at the Department of Social Services, and MSW intern at various organizations. Erica holds a Master’s degree in Social Work with a Clinical Concentration from Virginia Commonwealth University and a Bachelor of Arts in Social Work from the University of Oklahoma.