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Sophia Jia has a strong background in supply chain and logistics, with experience in various roles and companies. Sophia started their career at Oxylane Group, where they worked as an E-commerce Logistics Manager and later as a Transportation Manager. During their time there, they were responsible for expanding the company's e-commerce presence in China, managing warehouse operations, overseeing the transportation process, and controlling costs. Sophia then moved on to H&M as an Online DC Manager, where they focused on managing the company's online distribution center. Sophia later joined Inditex Group as an Asia Logistics Manager, where they played a key role in managing logistics operations in the region. Most recently, Sophia held the position of Head of Supply Chain at Hop Lun and 6IXTY8IGHT, where they took charge of supply chain, IT, and allocation responsibilities.

Sophia Jia earned their Master's degree in International Logistics and Shipping Management from Hong Kong Polytechnic University. Sophia completed this program between the years 2009 and 2011.