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Shedrick "Rick" Wright is an experienced Senior Customer Account Manager at Hootsuite, with a focus on managing enterprise accounts and driving growth through diversified product offerings. Prior to this role, Rick held various positions at Softchoice, including Team Lead for the Southeast Region, where responsibilities included managing commercial accounts and helping clients with IT budgeting. Rick has a strong background in sales and account management, demonstrated through roles at Sage and NetSuite, where expertise in consulting and selling business solutions was developed. Rick's career began at MCI Corporation, where responsibilities included supervising sales representatives, and extends through various positions in sales and account management, highlighting consistent success in client retention and revenue growth across multiple industries.