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Shaida Fazal is a Senior Account Executive at Hootsuite, having held various roles within the company since January 2017, including Commercial Account Executive and Enterprise Development Executive, where responsibilities included understanding client needs and qualifying leads. Prior to Hootsuite, Shaida worked as a Sales Development Associate at MetLife UK from September 2009 to May 2012, supporting the sales team with financial products and managing project resources. Earlier experience includes a position as a Business Analyst and Reporting Specialist at JPMorgan Chase & Co. from October 2007 to March 2009, focusing on client reporting and financial reconciliation. Shaida holds a Bachelor of Business Administration (B.B.A.) degree in International Business from the University of Westminster.