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Erin Rostrup is an experienced professional in customer success and account management, currently serving as a Senior Customer Success Manager at Hootsuite since April 2024. Prior to this role, Erin held various positions at BlackCart from December 2020 to April 2024, including Director of Merchant Success and Merchant Success Lead. Erin's earlier experiences at Hootsuite, ScribbleLive, and Québecor include roles focused on driving customer engagement and developing digital content strategies. Erin's career began at Holt Renfrew and included roles at The Coca-Cola Company and Maple Leaf Sports & Entertainment. Erin holds a degree in Business Administration with a concentration in Marketing from the University of Louisiana at Lafayette and Valparaiso University.