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Carly Valkenier is an experienced professional in customer success and digital customer experience management, currently serving as the Manager of Digital CX & Scale Programs at Hootsuite since October 2021. Prior to this role, Carly held multiple positions at Prodigy Education from August 2017 to October 2021, advancing from Senior Customer Success Manager to Senior Manager of Customer Success & Operations. Carly also worked as an Account Executive at Indeed.com and as an Account Director at Info-Tech Research Group, where early career experience included the role of Business Development Representative. Carly earned a Bachelor of Commerce degree from Memorial University of Newfoundland and completed a semester abroad at the University of Hertfordshire.