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Ajay Agrawal has extensive experience in the automotive industry, holding leadership positions in customer service and operations. At Honda Cars India Ltd, Ajay serves as the National Head of Customer Service for Field Operations and Customer Satisfaction, having previously held roles such as Regional Manager North for Customer Service and Department Head for Dealer Quality, Sales Satisfaction, Training, and Balance Score Card. Prior to this, Ajay worked at Mahindra and Mahindra Limited as a Regional Manager and held engineering positions at Hero MotoCorp Ltd and Daewoo Motors India Limited, as well as a maintenance engineer role at Sterlite Communications Ltd.