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Toshia Jay is an experienced financial professional with a diverse background in loan processing and banking operations. Currently serving as the Processing Team Lead at HomeServices Lending, LLC since December 2016, Toshia also holds a loan processor position. Prior roles include Assistant Vice President/Loan Officer at Keystone Savings Bank, where financial solutions for consumer and commercial loans were provided. Toshia's career also encompasses significant experience at Legacy Bank, where responsibilities included managing the loan servicing department and overseeing daily operations. The career began with positions as a Personal Banker and Bank Teller, showcasing a strong focus on customer service and banking transactions. Educated at Des Moines Area Community College with an Associate's Degree and having attended the University of Northern Iowa, Toshia's foundational knowledge in finance complements extensive on-the-job expertise.