ÂÜÀòÂÒÂ×

Nicola Richardson is an accomplished professional with extensive experience in leadership and technology roles across various industries. Currently serving as the Director of Change at HomeServe UK since February 2024, Nicola previously held the position of Programme Director at Experian and Resonate, focusing on digital railway and connected transport solutions. As Chief Information Officer at Oakbrook Finance, Nicola led a team of 28 to drive significant technological advancements and oversee a transformative change agenda. With a long tenure at Capital One, Nicola excelled as Senior Director and IT Director, spearheading efforts to enhance customer engagement through innovative digital solutions. Nicola holds a First-class BSc (Hons) in Psychology & Management from Aston University.