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Matthew Smitheman is currently working as a Customer Success and Renewals Manager at Homeless Link. Prior to this role, Matthew worked as a Senior Engagement Manager at Lyfta and held various positions in companies such as NatCen Social Research, SSAT, The Challenge, and Cafcass. Matthew has experience in digital management, content creation, relationship management, project coordination, teaching, and youth mentoring. Matthew holds a Postgraduate Certificate in Educational Studies from the University of Birmingham, a Bachelor of Arts in Theology and Religious Studies from the University of Leeds, and completed their secondary education at King Edward VI Five Ways School.