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Kathy Telford is a seasoned professional with extensive experience in business analysis, process improvement, and project management. Currently serving as a Senior Business Analyst at homegenius since April 2022, Kathy has previously held various significant positions, including Sr. Business Process Engineer and Manager of Customer Care at Radian, Program Director at Comcast, and Sr. Project Manager at WSFS Bank. Kathy's expertise ranges from driving improvements in customer call center operations and supply chain processes to leading cross-functional projects in the pharmaceutical sector. Kathy holds an MBA from the University of Delaware, a Six Sigma Lean Greenbelt, and a BS in Mechanical Engineering from the University of Maryland Baltimore County.