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Shancy Garrison is an experienced professional in customer success and business management, currently serving as the Director of Customer Success and Business Relationship Manager at HomeGauge since December 2018. In these roles, Shancy maintains relationships with multi-inspector firms and national inspection organizations while leading the HomeGauge Advisory Board. Previous experience includes business ownership at Report Authority, focusing on home inspector support and training, as well as significant contributions at HomeGauge as Support and Sales Manager, where Shancy managed a support team and conducted training sessions. Additional experience spans various roles including hostess, consignment store owner, and senior loan officer, demonstrating a diverse skill set in operations and customer engagement.