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Cherissa D. has extensive experience in sales operations and market research, currently serving as Team Lead and Senior Sales Operations Coordinator at HomeEquity Bank since June 2019. Prior roles include Sales Operations Coordinator at the same company and Market Research Coordinator at CRC Research from January 2015 to June 2019. Cherissa also worked as a Claims Representative/Co-ordinator at Ontario Tire Stewardship from October 2017 to March 2019, and completed two consulting internships—one at TD in May 2017 focused on process improvement analysis, and another at TransitionHR from January 2017 to April 2017, emphasizing legislative and market research for expansion. Academic achievements include a Master's degree in Business Management from the Schulich School of Business at York University and a Bachelor’s of Health Studies from York University.