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Jean-Paul Horton's work experience begins with their current role as a Network Engineer at Hodgson Consulting & Solutions, which they started in March 2020.

Before that, they worked at Trinity International University for a period of 20 years, from 2000 to 2020. During this time, they held various roles, including Manager of PC Support from 2001 to 2019, where they performed all PC support tasks solo due to downsizing. Prior to that, they managed four direct report technicians. In this role, they procured, configured, installed, and maintained all faculty and staff computers and related hardware across four campuses.

Before becoming the Manager of PC Support, Jean-Paul was the PC Support Coordinator from 2000 to 2001. In this role, they assigned work orders, coordinated responsibilities between the team, made hiring decisions, and created and updated fully configured hard drive images for institutional computers.

At the start of their career at Trinity International University in 2000, Jean-Paul worked as a PC Support Technician. In this role, they provided tier 2 support, resolved computer hardware and software problems, answered phones, provided tier 1 help desk support, and completed work orders in a timely manner with a focus on customer satisfaction.

Jean-Paul Horton attended Trinity International University from 1993 to 1997, where they studied Elementary Education and Music. Jean-Paul did not mention obtaining a specific degree during this period.

In terms of additional certifications, Jean-Paul obtained the following:

- In 2019, they obtained the Cisco Certified Entry Networking Technician (CCENT) certification from Cisco.

- In 2020, they obtained the Cisco Certified Network Associate Routing and Switching (CCNA) certification, also from Cisco.

- In 2022, they obtained the Fortinet Network Security Expert Level 4: Certified Professional certification from Fortinet.

There is no specific information available regarding the month and year when Jean-Paul obtained the CompTIA Network+ certification from CompTIA.