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Marco J Bernardi is a Retail Tech Project Manager for H&M Group in the South European region since November 2021, focusing on the implementation of technology projects aimed at enhancing customer experience and product realization. Previously, Marco served in various roles at H&M from 2012 to 2022, including Business Tech Team Leader and Product Owner in Core Engineering, as well as IT Service Delivery Manager. Marco's career began at the UK Ministry of Justice as IT Service Desk Team Leader from 2005 to 2012. Educational qualifications include ITIL v3 certification from London Metropolitan University in 2008, a Diploma Professionale di Marketing from the Chartered Institute of Marketing at London Metropolitan University in 2006, and a Diploma di Ragioniere - Perito Commerciale in Economy from Istituto Tecnico Commerciale L Einaudi from 1989 to 1993.