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Aisha Kiani is an experienced workforce planning and locations analyst at HM Revenue & Customs since April 2016, with a strong background in communication and engagement management, change leadership, and organizational design focused on culture change. Previous roles include business and communications manager, service standard assessment business manager at Government Digital Service, and policy advisor at the Cabinet Office. Aisha holds CIPD qualifications from 2018 to 2020 and an associate's degree in Human Resources Management and Services.