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Crystal Glen is an accomplished professional with extensive experience in renewal management and sales operations. Currently serving as Senior Manager for the Renewal Analyst Team at Hitachi Vantara since February 2019, Crystal leads a team focused on enhancing customer success and implementing strategic improvements to drive revenue and productivity. Prior roles include Maintenance Renewal Team Lead at Hitachi Vantara, where responsibilities included managing renewal businesses across multiple regions and liaising between operations and sales. Earlier experience includes managing maintenance renewal sales for N3, along with various leadership positions in the lending sector, demonstrating a strong background in both technology and finance. Crystal holds an education from the University of Hawaii at Manoa.