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Nicholas Hogan is a Senior Product Owner at Hitachi Solutions America, specializing in Health Plans, Insurance, Finserv, and Horizontal solutions within the Innovation team since July 2022. Previously, Nicholas served as a Product Owner and Business Transformation Consultant at Blue Cross and Blue Shield of Vermont from October 2013 to July 2022, focusing on digital transformation and agile principles to enhance customer value and organizational goals. Nicholas has experience as an Operations Manager managing a certified call center and implementing Microsoft Dynamics CRM, as well as fulfilling roles as a Business Analyst and Customer Service Representative. Nicholas holds a Master's degree in Healthcare Administration from Champlain College and a Bachelor's degree in Political Science and Classics from Saint Michael's College.