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Guilherme Batista is an Operations & Process Manager at Hiscox since November 2017. Prior to that, Guilherme worked at Deloitte Portugal as a Consultant in Strategy & Operations from September 2015 to October 2017. Guilherme holds a Master's degree in Management from Nova School of Business and Economics and has also completed an Exchange Program in Management at Louvain School of Management. Guilherme specializes in consulting in strategic and operational projects for the financial services industry, focusing on Business Model Transformation and has experience in areas such as Robotic Process Automation implementation.