Hailey Mastin currently serves as a Customer Success Manager at Workday and HiredScore, where responsibilities include developing client relationships and facilitating cross-functional collaboration to enhance customer satisfaction and retention. Previous experience includes roles as a Technical Account Manager at CloudCheckr, focusing on customer outcomes and cloud environment optimization, and various customer success positions at companies such as Coolfront by FieldEdge, Evolve Vacation Rental, CaptainU, MediaMath, and AKQA. Hailey's expertise spans onboarding, customer support, and recruitment coordination, complemented by a BA in History and Psychology from Rutgers University.