Felix Bueno is currently working as the Strategy & Analytics Team Lead at Hire Horatio CX, with previous experience at ERC as a WFM Optimization Analyst and Operations Supervisor. With a background in database management, business intelligence, and customer service, Felix is also pursuing a degree in Ing. en Datos e Inteligencia Organizacional at Universidad del Caribe. Their experience and education showcase a strong foundation in strategy, analytics, and business management.
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