Bismarck Alexander Brito Garcia is an accomplished Operations Manager with extensive experience in team leadership and operational oversight across various sectors, particularly in the financial services industry. Currently leading a team of 100 at Hire Horatio CX, Bismarck ensures compliance with performance metrics for FinTech clients. Previous roles include Team Manager at Scotia GBS Dominican Republic, focusing on customer experience in international banking, and Acting Operations Manager at Acquire BPO, streamlining processes and quality assurance across multiple projects. Bismarck's career also includes quality assurance and customer service positions at Data Vimenca and FamilySearch, as well as technical support roles at Concentrix and Stream Global Services. Bismarck holds a Bachelor's degree in Finance from Universidad APEC, along with various associate degrees in finance, sales operations, and accounting.
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