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Enguerrand Hermann is a Technical Account Manager at HiPay since January 2022, responsible for level 1 technical support, technical integration of new merchants, and maintaining technical relationships throughout client partnerships. Prior experience includes a role as an Assistance Maitrise d'Ouvrage at Apside Technologies, where similar responsibilities were undertaken for HiPay. Enguerrand also served at smartTrade Technologies in various capacities, including Customer Success Partner and Product Specialist, from October 2015 to November 2020. An early work experience at Airbus Group Australia Pacific involved generating procedural maps and writing work instructions, while an assistant management role at Club Med focused on restaurant operations and staff management. Educational qualifications include an MBA in Expert Digital Management from ESSCA and a Bachelor's degree in Business Development from IDRAC Business School. Additional training was completed with a BTS in Hôtellerie Restauration from EHA.