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Joonas Holm currently serves as a Customer Success Manager at Hion, focusing on customer satisfaction and collaboration with the sales team. Prior to this role, Joonas worked as an Office Manager at Kar-Agent Oy / Saiturinpörssi, overseeing the operations of a multi-store retail chain and acting as the primary contact for customers. Joonas also held the position of Sales Manager at OP Financial Group, specializing in B2B sales and customer acquisition. Additional experience includes roles as a Technical Salesman and IT Support at Cruzbroker, and a Warehouse Worker at Verkkokauppa.com Oyj. Joonas holds a degree in Business Information Technology from Liiketalousopisto Helsinki-Malmi.