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Denise Ferek is an experienced Conference Service Manager at Hilton Chicago Oak Brook Hills Resort & Conference Center, with a career spanning over 29 years in the hospitality industry. Beginning as an Assistant Front Office Manager, Denise advanced to roles including Event Manager and Senior Event Manager at various Hilton properties, demonstrating expertise in executing large-scale events and managing client relationships. With a strong focus on customer service and attention to detail, Denise has successfully coordinated numerous conferences and events, ensuring satisfaction through effective communication and problem resolution. Denise holds an Associate's degree in Hospitality Administration/Management from Northwestern Business College.