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William Dawson is an experienced professional in visitor services and archival management with a diverse background in museums and cultural institutions. Currently serving as a Visitor Services Associate at Hillwood Estate, Museum & Gardens since July 2021, William enhances visitor experiences by providing orientation and support. Previous roles include Visitor Experience Representative at the National Geographic Museum and Gallery Assistant at the American Institute of Architects, where William engaged with visitors and assisted in operational tasks. William's archival expertise is demonstrated through positions such as Project Archivist at The Players Detroit and various internships focused on archival processing. William holds a Master of Library & Information Science from Wayne State University and a Bachelor of Arts in History from The University of Kansas.