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Felix Pena is a Senior Cloud Support Engineer at Hilb Group since October 2022, where responsibilities include collaboration with national service providers and third-party vendors to evaluate and enhance cloud solutions. Previous experience as a Cloud Application Support Engineer at Candor Technology involved onboarding clients to Loan Origination Systems while managing Azure cloud services and various AWS tools. At Carlisle Interconnect Technologies, Felix served in roles from IT Support Specialist II to IT Support Specialist III, providing Microsoft Exchange and Office 365 support, as well as managing SharePoint and Teams administration. Felix is self-employed as an IT Support Specialist and holds a Bachelor of Applied Science in Network Systems and Data Communications and an Associate of Arts and Sciences in Information Technology from Keiser University.