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Emily Copeland is a seasoned Business Analyst at HIKE2, specializing as a Certified Salesforce Administrator and collaborating with public sector clients to enhance the interface between technology and public service since September 2022. Prior to this role, Emily served as an Operations and Public Policy Specialist at the Montana Office of State Public Defender and held positions such as Case Manager at Mountain Home and Child Protection Specialist at the Montana Department of Public Health and Human Services. Emily holds a Master of Public Administration with a focus on Public Policy Analysis and Political Polling, in addition to two Bachelor's degrees from the University of Montana in Sociology and Social Work.