ÂÜÀòÂÒÂ×

Ira Fenta is a dedicated customer service professional with extensive experience in various roles within the customer support sector. Currently serving as a Customer Service Associate at Hijra since December 2021, Ira engages with customers through digital channels and manages transaction processing. Previously, Ira worked as a Customer Support Specialist - 2nd Layers at Jubelio, where issue resolution and product information delivery were key responsibilities. Ira's experience at Bukalapak included roles in live chat and email support, focusing on customer satisfaction management and utilizing Zendesk for problem analysis. Additionally, Ira served as Chief of Public Relations at Neo Telemetri. Ira holds a Bachelor's degree in Physical Sciences from Universitas Andalas and completed a program at Binar Academy.