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Jeffrey Harvey is a seasoned content strategist and development specialist with extensive experience in various roles across multiple organizations. Currently serving as a Content Strategist and Development Specialist at Highlight Technologies since March 2020, Jeffrey leads content strategy and implementation for a high-profile chatbot initiative at a federal agency. Prior to this role, Jeffrey coordinated an internal content development project at Data Federal and contributed to digital communications strategy. Other notable positions include Web Content Development Specialist at the University of Maryland University College, Principal Content Delivery Analyst at RainKing Solutions, and Writer at Okayplayer. Jeffrey also held the position of Account Executive/Project Manager at Federal News Service, leveraging a journalism degree in the communications field. Educational qualifications include a Master’s Degree in Journalism from the University of Maryland and a BA in English with a focus on Creative Writing from Oberlin College.