Michael P. Miller is a Senior Business Analyst at High Touch Technologies since August 2022, previously serving as Manager of Field IT Systems at Rent-A-Center from 2010 to 2022. In the role at Rent-A-Center, Michael collaborated with franchise business management to identify and address IT-related pain points, successfully implementing plans to enhance service levels. Additionally, as an Information Technology Business Analyst, Michael acted as a subject matter expert for a future POS system, providing guidance to multiple small business analyst teams in the development of use cases and functional specifications.
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