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James Vongsaphay has a diverse work experience that includes roles at High Definition Vehicle Insurance (HDVI), Kin Insurance, Cars.com, and Breadcrumb by Groupon. James is currently working at HDVI as a DevOps Technician since September 2021. Prior to that, they worked at Kin Insurance as an IT Analyst from March 2021 to August 2021. At Cars.com, they held multiple roles including Desktop Engineer II from August 2017 to April 2020, Desktop Engineer I from April 2015 to July 2017, and Service Desk Analyst I from May 2014 to April 2015. James also worked at Breadcrumb by Groupon as a Product Support Specialist from November 2013 to May 2014.

James Vongsaphay attended Northern Illinois University where they pursued a Bachelor of Science (B.S.) degree in Marketing. The specific years of their education are not provided. Additionally, they obtained a certification as a Salesforce Certified Administrator (ADM201) from Salesforce in November 2020. No further information regarding their education or certifications is available.