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Kayla Dowd has a comprehensive work experience spanning from 2014 to the present. Kayla began their career as a Marketing Intern at The Dowd Insurance Agencies in 2014. In 2016, they joined Wayfair as a Merchandising Analyst. Kayla then moved on to Marsh McLennan Agency in 2017, starting as an Operations Coordinator and later becoming a Regional Sales Coordinator. In 2019, Kayla joined Hi Marley, where they have held various roles including Customer Success Manager, Senior Customer Success Manager, and currently, they are the Enterprise Team Lead, Customer Success.

Kayla Dowd holds a Bachelor's Degree in Business Administration from Saint Michael's College. Kayla also attended Richmond, The American International University in London, but their degree and field of study are not specified. Additionally, they obtained a certification in Excel: Power Pivot for Beginners from LinkedIn in 2022.