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Catherine Banks is a skilled Quality Improvement Specialist with extensive experience in administrative support and healthcare documentation. Currently at Hi-Hope Service Center since 2017, Catherine leads documentation efforts for admissions and discharges while assisting nursing staff with medication check-ins. Previous roles include Administrative Assistant to the COO and Health Services Clerk at Hi-Hope, and Administrative Assistant at Banks Consulting, where budget tracking and travel coordination were key responsibilities. Early experience includes working as an Assistant at Morche Designs and as an Account Representative at Premiere Anesthesia, showcasing a diverse skill set in both healthcare and administrative settings. Catherine holds education from Gwinnett Technical College and Georgia State University.