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Jordan Smith has extensive work experience in the field of care and support. Jordan currently holds the position of Head of Care and Support - North at Hft, a role they have held since November 2022. Prior to this, they served as Interim Head of Care and Support - North at Hft from August 2022 to November 2022. Before joining Hft, they worked as a Regional Manager at the same company from May 2018 to August 2022.

Before their time at Hft, Jordan worked as a Service Manager at PSS UK from August 2014 to May 2018. Prior to that, they held the same position at Hft from April 2012 to August 2014.

Beginning their career in 2009, Jordan worked as a Senior Project Worker at Muir Group Housing Association until April 2012.

Jordan Smith earned a Bachelor's degree in Forensic Biology from the University of Chester, where they studied from 2004 to 2007. In addition, they completed a Diploma level 5 in leadership and management with a focus on Social care at Riverside College, Halton, from 2012 to 2014.